You can also see both the 'STAFF' badge and Adobe logo if you mouse-over their profile picture. All Adobe employees are required to have a red ‘STAFF’ below their profile picture, as well as an Adobe logo after their username. this may be a solid solution until Adobe addresses it.(if they do, regardless of those elitists who say the program is years old, it was still a big investment for me so I would like to get more use out of it).Beware of fraudulent support requests, We have received a number of reports where some members of this community are posing as Adobe Employees by offering to help troubleshoot issues personally using technologies such as Skype as a means to gain access to your computer and potentially your personal information. at first I thought it was the extra system font package in those areas that was causing the hangup, but then when I installed dreamweaver, the first time it hung up when I left the two extras checked, then unchecked, the app installed and ran perfectly fine. After this, I discovered that when you open the installation process, if you select the individual apps you are installing and uncheck the processes in the photo below, it doesn't hang up and installs just fine and runs perfectly well. after multiple hangups and no progress, updated air and java which did not help. Proceed with the installation by executing Install.app in the Adobe Photoshop CS5 directory.Once copying is complete, navigate to ~/Desktop/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobeHelp/ and replace the Adobe AIR Installer.app with the version of the file downloaded from.Copy the contents of the installer image Adobe Photoshop CS5 to your local disk by holding option and dragging it to the desktop.This is the part I had to figure out for CS5: Allow AdobeHelp to update when prompted.Navigate to the mounted volume Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobeHelp/ then execute AdobeHelp.air.Mount the Photoshop_12_LS1.dmg disk image.Mount the downloaded image and install Adobe Air by executing Adobe Air Installer.app.Download the most recent version of Adobe Air from.Following is a brief summary of the entire procedure I followed: After completing the above steps mentioned by Andrew and Karl, I was finally able to get the install to proceed but only after making a few additional tweaks. I ran into a similar problem installing Photoshop CS5 on Mac OS 10.11 "El Capitan". This is probably because _TSGetMainThread was called for the first time off the main thread.Īnd then this on the second attempt and remained executing indefinitely: DVFreeThread - CFMachPortCreateWithPort hack = 0x282c2e0, fPowerNotifyPort= 0x281af40ĭVFreeThread - CFMachPortCreateWithPort hack = 0x282e110, fPowerNotifyPort= 0x282d9e0ĭVFreeThread - CFMachPortCreateWithPort hack = 0x422b90, fPowerNotifyPort= 0x421ee0ĭVFreeThread - CFMachPortCreateWithPort hack = 0x423470, fPowerNotifyPort= 0x423450 12:10:28.713 Adobe AIR Installer !!! BUG: The current event queue and the main event queue are not the same. I tried manually running the command, (With sudo) which output the following on first attempt and then ceased execution: DVFreeThread - CFMachPortCreateWithPort hack = 0x29441d0, fPowerNotifyPort= 0x29437f0ĭVFreeThread - CFMachPortCreateWithPort hack = 0x29497c0, fPowerNotifyPort= 0x2949090 I tried killing the process, ( As suggested for the same issue on Windows) however this had no effect. Running ps -aux shows the the following command remains executing: /Volumes/CS6\ ProdPrm/Adobe\ CS6\ Production\ Premium/payloads/AdobeHelp/InstallAdobeHelp appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=AdobeHelp.air The installation seems to go along flawlessly until it attempts to install "AdobeHelp". I have been attempting to install Adobe Creative Suite 6 Production Premium after upgrading to Mac OS X El Capitan.
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